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To evaluate all the features in BQFsnapshot download the software and print the user guide
BQFsnapshot has been developed in partnership with British Quality Foundation for their members and others seeking to work with the EFQM Excellence Model and the Balanced Scorecard.
A customised version has been developed for the UK's Department of Work and Pensions.
The purpose of BQFsnapshot is:
- to provide a framework to improve organisation performance in the context of the 8 Concepts of Excellence that underpin the EFQM Excellence Model;
- to enable organisations to monitor the performance of their key performance indicators, regularly;
- to facilitate involvement in self-assessing the practice and performance of parts of an organisation and/ or the organisation as a whole;
- to indicate the organisation’s position against the EFQM Excellence Model.
BQFsnapshot is used: by senior management teams and Performance Improvement/ Quality Managers, and consultants.
BQFsnapshot was launched: as version 3.2 in 2002 with the upgrade versions 3.3 and 3.4 being introduced in 2004 as a result of customer feedback.
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BQFsnapshot's core framework:
- 64 quality statements, in either Public Sector or Corporate terminology, that represent the practice implicit in the 8 Concepts of Excellence;
- workbooks in either terminology to enable individuals to note, against the 64 quality statements, their perceptions of strengths, areas for improvement, supporting evidence and a score for each quality statement.
BQFsnapshot's software features:
- screens to record the consensus score for each quality statement with notes of the agreed strengths, areas for improvement and supporting evidence;
- bar chart screens to show the position against various themes;
- an automated draft self-assessment report covering the 8 Concepts of Excellence;
- the position, as determined by self-evaluation, against the criterion of the EFQM Excellence Model with an automated draft self-assesment report;
- improvement action points for each quality statement and an action plan feature that sorts the action points to create overall plans or plans for responsibilities or specific projects;
- a Balanced Scorecard feature to manage key performance indicators with a KPI performance report;
- many useful features to collate, manipulate and output the data stored as a result of self-assessment;
- a comprehensive User Guide (.pdf) and other help tools.
The BQFsnapshot IT training pack:
You can view and download the BQF IT training pack which enables prospective users to go through all the main IT operations.
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